1. What is ShoppingDone.online?
ShoppingDone.online is an online store offering a wide range of products across categories such as electronics, home appliances and kitchenware, personal care providing customers with a convenient shopping experience.
2. How do I place an order?
To place an order, browse our categories or use the search bar, select the items you wish to purchase, add them to your cart, and follow the checkout process.
3. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment gateways. Check the checkout page for the full list of available payment options.
4. How can I track my order?
After placing your order, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through our website or the carrier’s tracking system.
5. What is your return policy?
We offer a 7-day return policy on most items. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange. Some items may have specific return conditions.
6. How long does shipping take?
Shipping times vary depending on your location and the shipping method selected. Standard shipping typically takes 5-7 business days, while expedited shipping options are also available.
7. Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping fees and delivery times will vary based on the destination.
8. How can I contact customer service?
You can reach our customer service team via email atshoppingdone7788@gmail.com or by using the contact form on our website.
9. Are my personal and payment details secure?
Yes, we use industry-standard encryption to ensure that your personal information and payment details are secure.
10. Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact us within 24 hours of placing it. We’ll do our best to accommodate your request before the order is processed.